FAQ

 
What utilities are included in my lease?
Trash and water. Leasee is responsible for electricity, internet, and cable. 

What kind of pets do you allow and what fees are involved?
Pets are accepted; only non-violent breeds. A non-refundable pet fee of $500 is required per pet; 2 pet maximum.  Pet fees are not required for service animals.

What are the income and credit qualifications?
Total monthly household income (gross) must be at least 3 times the amount of the apartment’s rental rate.  Proof of income is required. (i.e. pay stubs) No unpaid rental related debt, no rental judgments or bankruptcies within the last twelve (12) months. Must pass third party credit screening.

Is my security deposit totally refundable?
If the apartment is left in a good, clean, move-in condition, the deposit will be refunded as long as lease terms were met.

How long is the term of the lease? Do you accept leases for short term leases?
We offer month to month, 6 month, and 12 month leases.  Extra fees do apply for month to month and 6 month leases.  
We do not accept short term leases/rentals (I’m assuming you mean AIR BNB type rentals, correct?)

Am I required to have renters insurance?
Renter’s insurance is not required but recommended.

Do you offer furnished or corporate apartments?
Yes. We do offer corporate apartments.
We partner with a furniture company to offer discounted rates if you would chose to purchase your furniture through them. 

If I need something repaired in my apartment, how do I get it fixed?
We offer a 24-Hour emergency maintenance service. In the event of an after-hours maintenance emergency, resident may call (504)522-9078.
Resident can submit non-emergency maintenance request on the Resident Portal or call the office and notify a staff member. 

When is my rent payment due? How can I pay my rent?
Rent is due on the 1st of the month.  You can pay online via our Resident Portal. You may also pay with check or money order in the leasing office.

What day am I liable for a late charge?
Rent is due on the 1st and considered late after the 5th . A late fee will apply for rent paid after the 5th.

Do you have parking?
We offer complimentary gated off-street parking for residents.  

Does the property offer a fitness center?
Yes we have a fitness studio with state of the art cardio and strength equipment